Missed calls
When customers need help, they usually call more than one electrician. If you miss it, the job can be gone in minutes.
Salo helps Perth electricians respond faster, follow up automatically, and turn missed calls into booked jobs — without hiring admin or chasing every lead yourself.
A customer calls while you’re in a roof space. A quote enquiry comes through after hours. Someone asks about an RCD, smoke alarm, switchboard, or EV charger job — and by the time you reply, they’ve booked another sparkie.
When customers need help, they usually call more than one electrician. If you miss it, the job can be gone in minutes.
People forget, get busy, or choose whoever follows up first. A simple automated nudge can recover jobs that go cold.
If enquiries live across calls, texts, emails, forms, and Instagram DMs, some of them will slip through.
Put in a rough average job value and a realistic number of missed or slow-handled enquiries. The goal is not perfection — it’s to show how fast the leak adds up.
Example: $250 callout, $650 quote job, or your rough average.
Missed calls, late replies, quote follow-ups, website enquiries, DMs.
Be conservative. Even 20–40% can hurt if the jobs are valuable.
That’s the kind of money that can disappear quietly when customers don’t get a fast response.
This is only an estimate. It is not a guarantee of revenue, but it shows why response speed and follow-up matter.
This is not a giant software project. It is a simple lead-response system for electricians who are too busy doing the work to babysit every enquiry.
If you miss a call, the customer gets an instant SMS so they know you’ve seen it and can send job details.
Automatically follows up with people who asked for a quote but haven’t replied yet.
Forms, chat, and booking flows collect job details when you’re off the tools or out of hours.
After a completed job, customers can be asked for a Google review automatically.
Reduce no-shows and forgotten appointments with automatic SMS and email reminders.
Track enquiries from new lead to quoted, booked, completed, and followed up.
Electrical enquiries are urgent, messy, and time-sensitive. Whether it’s a switchboard issue, RCD work, smoke alarms, lighting, maintenance, or an EV charger install, the business that responds properly usually has the advantage.
The goal is to find the easiest places where automation can recover missed jobs, then build only what actually makes sense.
We look at calls, website enquiries, quote requests, and follow-ups.
We identify where jobs are being missed, delayed, or forgotten.
We set up the automations, calendar, forms, messages, and CRM pipeline.
The system keeps replying, reminding, and following up in the background.
Every electrical business has a different lead flow. Some only need missed-call text-back and quote follow-up. Others need booking, review requests, and a CRM pipeline. The free audit shows what would actually make sense before any price is discussed.
No. The point is to fit around how you already work, not force you into a complicated system.
Yes. Smaller teams often benefit the most because every missed enquiry matters more.
The messages should feel simple, professional, and useful — not like a weird chatbot pretending to be human.
We estimate what you might be losing, find the easiest automation opportunities, and explain what setup would make sense.
Book a free audit. We’ll estimate what you might be losing, show the easiest automations to start with, and explain what setup would make sense.